Our Services
Welcome to American Coach Lines of Atlanta, a Coach America company. American Coach Lines of Atlanta has established itself as the region's most respected charter bus operator, offering unparalleled customer service and leading the industry with our high safety standards. Our Services include:
- Convention Services
- School Transit
- On Campus & Off Campus Housing Shuttle Bus Routes
- Group Charters
- Special Event Shuttles
- Graduations
- Educational/Administrative Functions
- On Campus Meetings/Conventions
- Sporting Events
- Crew Transport
- Sightseeing
- Athletic Teams
Contact Us
We would love to hear from you, so if you have comments, questions, or concerns, you can contact us in the following ways:
Address:
American Coach Lines of Atlanta, Inc.
705 Lively Avenue
Norcross, Georgia 30071Phone: (770) 449-1806
Toll-free: (800) 593-1818
Our History
American Coach Lines of Atlanta, Inc. is Georgia's largest motor coach and minibus operator serving universities, corporations, schools, government agencies and many other satisfied customers since 1975...
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With a fleet of more than 80 vehicles including luxury motor coaches, transit buses, mini buses and vans the company can meet nearly every ground transportation need and satisfy every customer requirement. American Coach Lines of Atlanta is a subsidiary of Coach America, Inc., the nation's largest charter and tour company. Coach America operates more than 3,000 vehicles in 36 major US markets.
American Coach Lines of Atlanta's current operations in Atlanta consist of both charters and contracts. We provide in excess of 15,000 charters per year to all metro Atlanta school systems, both public and private, at all levels from elementary to college as well as professional sports teams, conventions, corporations and an array of other requests. American Coach Lines of Atlanta is one of the few Department of Defense approved carriers for military requirements and we provide transportation to all White House personnel when visiting Atlanta. The military and White House work requires stringent guidelines and we are audited on an annual basis for compliance.
Our experience in transportation goes beyond basic contract management services. Coach America, Inc. supports its operations with a strong commitment to consulting, advisory, and technical support services. This allows us to provide our clients with access to years of transportation management expertise coupled with the latest in analytical, theoretical, and practical knowledge. We have developed innovative procedures in a variety of areas including program evaluation, operations analysis, transit development, routing, scheduling, performance audits and computer services.
Our operational focus is to deliver safe, efficient and effective transportation to our customers. In order to achieve operational efficiencies, we encourage our managers to actively seek innovative solutions to operating issues. We reinforce our manager's efforts with a full range of transportation management services, including administrative support, operations technical support, maintenance assistance and grants management support.
Operating a variety of vehicles, including transit, motor coaches, mini buses and vans has allowed us to fully understand the traveling needs of our clients as it relates to superior service. Our strict adherence to operate within the full requirements of all local, state and federal regulations has made us an industry leader. This is supported with a full range of operational staff and functions including employee training, vehicle procurement, garage facilities and vehicle maintenance programs, safety programs, dispatch and scheduling, professional accounting and management staff.
Our experience in working with our clients includes data collection, analysis and reporting; grants administration and application; and operating system development. We have implemented safety and training programs in compliance with applicable local, state/commonwealth and federal regulations and have successfully provided safe, efficient, and effective transportation services without being the subject of any sanction for failure to comply with regulatory requirements.
Our Staff
An organization is only as strong as the committed team members that operate the business each and every day...
Customer Testimonials
See what our customers have to say...
Consumer Tips
We at American Coach Lines of Atlanta believe that there are many factors other than mere price that should contribute to a customer choosing the perfect company for their charter...
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Keys to Selecting the Best Transportation Provider
Many of these factors include the type of coaches that you will be traveling aboard, the type of coach operators, the maintenance of the coaches, insurance coverage, and legal operating authority. These are only a handful of the many things that a well-informed consumer should be aware of before choosing their transportation provider.
Did you know that many companies operate without Federal Department of Transportation authority to travel out of the state of Georgia? Other companies do not carry the federally required liability insurance to even drive your group across town.
As you obtain price quotes from other charter companies, please do not hesitate to ask them about the following issues and see how they rate as compared to American Coach Lines of Atlanta. Remember: safety, reliability, service, comfort and trust are to be valued just as much as price.
Feel free to print this page to assist you in choosing the best company to meet your needs.
Subject ACL of Atlanta Other Charter Company More than ten million dollar liability insurance coverage YES Full criminal and motor vehicle background checks on all drivers YES Random and pre-employment drug screening YES Full preventive maintenance checks every 6,000 miles on all coaches YES A full service in-house maintenance facility YES Twenty-four hour in-house dispatch YES Radio equipped motor coaches YES GPS guided drivers for case in travel YES Television, DVD and public address systems YES Licensed by the Motion Picture Association to allow home DVDs to be played on-board the coach YES Open invitation for any customer to visit the office or garage YES A caring and committed staff to make every charter, the best charter YES -
If other companies you have called say NO to any item that is listed above, maybe they are not the company to handle such precious cargo as you and your group! We at American Coach Lines of Atlanta look forward to serving you soon!
Our Fleet
American Coach Lines of Atlanta is proud to offer a very diverse and large fleet of vehicles. Our vehicle options include:..
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MCI & Prevost Luxury Motorcoaches
- 47 - 56 plush-reclining seats
- Fully air-conditioned and heated
- Lavatory equipped
- DVD and PA system-equipped
- GPS-equipped
- Several wheelchair lift-equipped motor coaches available
- Wi-fi available upon request
Mini Coaches
- 21 - 33 plush seats
- Fully air-conditioned and heated
- DVD and PA system-equipped
- GPS-equipped
- Several wheelchair lift-equipped mini coaches available
In addition to our large fleet of revenue based vehicles, we also operate a small fleet of support vehicles including the following:
Supervisor Support Vehicles
On-the-road monitoring of our vehicles is essential to maintaining a safe and reliable service to our customers.
Safety
Our safety department at American Coach Lines of Atlanta consists of a team of transportation professionals with a complete and total commitment to the safe and courteous transportation of our four-million plus passengers who travel with us annually...
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Highlights of our Safety and Training Department Include:
- Extensive pre-employment background screenings including:
- Motor vehicle license checks, current and historical
- National background checks including all possible criminal activities
- Previous employer checks
- Reference checks
- Pre-employment drug screenings
- Advanced driver and mechanic training encompassing classroom and on-the-job training
- Weekly environmental compliance monitoring
- Daily bus operator monitoring
- Accident and incident investigations
- Ongoing training
- Post-accident and random suspicion drug testing
- Department of Transportation law adherence
- Daily monitoring of driver hours of service compliance to ensure well rested and legally compliant drivers
- Extensive pre-employment background screenings including:
Employment
Are you a transportation professional with a personal commitment to safety and customer service? If you answered YES, then American Coach Lines has a career for you...